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Open cPanel from your hosting service in the client area with one click, or go to yourdomain.com/cpanel and log in with your cPanel username and password.

From the client area (no password needed)

  1. Log in to the client area and open your hosting service under Services > My Services.

  2. Click Log in to control panel. cPanel opens in the same window, already logged in.

    Hosting service page in the ElySpace client area with the Log in to control panel button

This is the easiest way, because you don't need to remember a separate password. More about it: Log in to cPanel from the client area.

With your cPanel username and password

  1. Find your login details. On your hosting service in the client area, the Hosting Information tab shows:

    1. Username: your cPanel username (not your email address).
    2. Server Name: the server your account is on.
    Hosting Information tab with the cPanel username and the server name marked

    The password is in the welcome email for your hosting. If you don't have it, set a new one on the Change Password tab, see Change or reset your cPanel password.

  2. In your browser, go to https://yourdomain.com/cpanel (with your own domain). It forwards you to the cPanel login page of your server. If your domain doesn't point to us yet, use the server name with port 2083 instead, for example https://node111.elycloud.com:2083.

  3. Fill in the login form:

    1. Username: your cPanel username.
    2. Password: your cPanel password.
    3. Click Log in.
    cPanel login page with the Username and Password fields and the Log in button

Log out

  1. Click the person icon in the top right corner of cPanel.

  2. Click Log Out.

    Open user menu in cPanel with the Log Out entry

Log out when you're done, especially on a computer that other people use.

Common problems

"The login is invalid"

Check that you typed the cPanel username from the Hosting Information tab, not your email address or domain, and that Caps Lock is off. If it still fails, set a new password from the client area or log in with Log in to control panel.

yourdomain.com/cpanel doesn't open

Your domain probably doesn't point to our nameservers yet, or the change is still spreading. Use the server name with :2083 instead, or the button in the client area.

"Your IP address has changed. Please log in again"

Your internet address changed during the session, often because of a VPN or a mobile connection. See Fix "Your IP address has changed. Please log in again".

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2FA 301 redirect 3D Secure 404 page 500 error 550 error A record accept quote access log account credit account details account password Account Preferences account security add funds addon domain address importer affiliate program AI assistant AlmaLinux 9 Android email Apache Apache virtual host API token Apple Mail Ask AI auth code authenticator app auto-renew automatic payment automatic updates autoresponder AutoSSL bandwidth billing address billing contact billing section block editor block IP bounce bounce message BoxTrapper build a WordPress website bulk email accounts business email buy domain buy hosting buy SSL certificate CalDAV calendar sync callback can't log in cancel hosting cancellation card declined CardDAV catch-all Certbot change domain WordPress change email change nameserver change package change password change payment checklist checkout choose a plan client accounts client area clone WordPress cloud server coming soon page commission company name confirmation link 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delivery email disk usage email filters email forwarder email history email hosting email login email migration email password email ports email preferences email quota email routing email signature email test email verification EPP code error error log error pages EV SSL expired domain expiry expiry date export database export emails fake email faster support feedback File Manager file permissions firewall first website flush DNS folder force HTTPS forgot password form email not received forward email free migration free SSL FTP account's password FTP password Galaxy email setup getting started Git GitHub Gmail Gmail app GoDaddy good ticket Google malware warning Google sign-in Google Workspace GST number Gzip compression hacked website hacked WordPress hardening help help center home server hosting hosting addons hosting glossary hosting location hosting plan Hosting Service hosting terms hosting tools hosting types hostname hostname SSL hostnamectl hotlink protection HOW TO ADD NAME SERVERS TO MY DOMAIN NAME How to create additional FTP accounts in cPanel How to create FTP accounts in cPanel How to setup name-servers for a domain htaccess htaccess redirect HTTP to HTTPS image theft IMAP IMAP settings IMAP SMTP settings import emails import SQL Imunify360 index.php virus INR install plugin install SSL certificate install WordPress instant answers invite user invoice invoice details invoice emails invoice PDF invoices IP address IP Blocker iPad iPhone email knowledgebase language large database leech protection LEMP Let's Encrypt LFD linked accounts LiteSpeed Cache live chat locked out log out login login email login problem lost email Mac Mac email mail rules mailbox mailbox check mailbox full mailbox size mailing list Mailman maintenance maintenance mode malware removal malware scan manage services mass payment max_execution_time members area memory_limit menu migrate WordPress migration request migration ticket mobile webmail money-back guarantee move email move website move WordPress site MultiPHP INI Editor MultiPHP Manager multiple accounts multiple websites MX record MX records my domains MySQL MySQL database MySQL user mysqldump nameserver Nameservers network drive new account new order newsletter Nginx Node.js notifications npm nvm open ticket Optimize Website or delete order order email out of office outage Outlook Outlook app Outlook IMAP Outlook mobile Outlook password prompt OX App Suite OX webmail page speed password protect pay all pay invoice payment payment details payment failed payment method payment methods PayPal permalinks permissions phishing phone support PHP errors PHP timezone PHP version PHP-FPM php.ini PHPMailer phpMyAdmin plugin updates point domain print invoice printer SMTP product addons products professional email profile public_html publish a post quick start quota quote quotes rating Raw Access raw access logs reading settings redemption period redirect referral link refund register register domain remove user renew domain renewal repair database reseller hosting reset admin password reset password resource usage restore WordPress revoke access revoke privileges root login Roundcube Roundcube export Roundcube identities Roundcube signature rsync backup Samsung Email scam scan to email scheduled task search Search Console self-hosted WordPress send and receive send as server IP address server location server security server status service details services session setup setup domain i setup domain name shared passwords shared vs VPS sign up single sign-on site address Sitejet Builder SMTP SMTP settings spam spam filter SpamAssassin SPF SSH SSH hardening SSH key SSL certificate static front page strong password subaccount subdomain suggestions support ticket support ticket tips support tickets suspension switch account tar test site Thunderbird ticket reply ticket status track delivery transfer website troubleshooting two-factor authentication UAPI Ubuntu Ubuntu 24.04 UFW unpaid invoice unsubscribe unzip upcp upgrade hosting UPI upload files upload_max_filesize URL forwarding user management User Manager username vacation reply VAT ID verify email Web Disk web hosting web hosting basics web server WebDAV webmail webmail From address webmail on phone webmail password website builder website email website migration website not loading Website Performance website security welcome email WhatsApp WhatsApp support whitelist WHM wildcard SSL WordPress 404 WordPress backup WordPress caching WordPress critical error WordPress email WordPress errors WordPress homepage WordPress hosting WordPress login WordPress malware WordPress Management WordPress menu WordPress offline WordPress pages WordPress password WordPress plugins WordPress post WordPress security WordPress SMTP WordPress speed WordPress staging WordPress themes WordPress transfer WordPress update WordPress URL WordPress.org vs WordPress.com WP Mail SMTP wp-admin wp-admin login wp-cron zip Zone Editor zone templates

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