Create a mailing list in cPanel

A mailing list sends one email to many people through a single address, such as [email protected]. Create it in cPanel under Mailing Lists.

Create the list

1. Log in to cPanel (see Log in to cPanel from the client area). In the Email section, click Mailing Lists.

   

2. Under Create a Mailing List, fill in the form:

   1. List Name: the part before the @, for example team. It can't be the name of an existing email account.
   2. Domain: the domain of the list address.
   3. Password and Password (Again): the password for the list's admin pages. Password Generator creates a strong one. Save it somewhere safe.
   4. Click Add.

   Under Access Type, choose Private for a team or customer list: new subscribers then need your approval, and the archive is not public. Public suits an open discussion list.

   

3. The list appears under Current Lists with these functions: Delete, Change Password, Manage (the list's admin pages) and Delegation (let another email user on your account manage the list). Click the word in the Access column (for example private) to change who may join and whether the archive is private.

   

Add members

1. Click Manage next to the list. The list's admin pages (Mailman) open in a new tab, already signed in.

2. Under Membership Management..., click Mass Subscription.

3. Choose the options and enter the addresses:

   • Subscribe these users now or invite them?: Subscribe adds them right away; Invite sends them an invitation they have to confirm.
   • Send welcome messages to new subscribers?: Yes tells each person they were added and how to leave the list.
   • Enter one address per line in the box, or upload a text file with one address per line.
   

4. Scroll down and click Submit Your Changes. Membership List shows everyone on the list.

Send to the list

Write to the list address (for example [email protected]) from your normal mail app. Every member gets a copy. Messages from addresses that are not on the list wait for your approval: you find them in the admin pages under Tend to pending moderator requests.

Common problems

The list name is refused

An email account or forwarder with that name already exists on the domain. Pick another name, or remove the old address first.

Members don't get the messages

Check that the sender is a member or that you approved the message under Tend to pending moderator requests. Then look the message up in Track Delivery.

I forgot the list password

Click Change Password next to the list in cPanel. Manage works without the password because cPanel signs you in.

Related articles

• Create an email account
• Forward email to another address
• Fix email going to spam: SPF, DKIM and DMARC
• Check where an email went with Track Delivery in cPanel

Still stuck? Open a support ticket and we'll help.