The fastest way to reach ElySpace as a client is a support ticket. You can also use live chat, WhatsApp, phone, email or the contact form, 24/7.
Ways to reach us
| Channel | Where | Best for |
|---|---|---|
| Support ticket | Client area: Support > Open Ticket | Any problem with your account or services. See Open a support ticket. |
| Chat | The chat button at the bottom right of the client area, or Live Chat on elyspace.com | Quick questions. |
| WhatsApp and phone support | +91 6005734534 | Urgent problems. |
| Phone | +91 9103853627 | General questions. |
| International sales | +1 (551) 344-0025 | Questions before you order. |
| [email protected] | When you can't log in. | |
| Contact form | my.elyspace.com/contact.php | Questions before you order, or when you can't log in. |
The contact page in the client area
The Contact page has a form for questions before you order and general requests, and lists Other ways to reach us on the right: a ticket, email, phone, international sales and the system status.
Chat in the client area
Click the round chat button at the bottom right of any client area page. The ElySpace Support window opens; it's AI-assisted, which is why it's marked AI. Click Send us a message to start. See Ask AI: get instant answers.
Help us help you faster
- Tell us your domain and, if it's about a payment, the invoice number.
- Describe what you tried and the exact error message. A screenshot helps.
- Never send passwords, by any channel.
Common problems
Your website or email is down
Check System Status first. If no outage is shown, open a ticket with priority High.
You can't log in to the client area
Use the contact form or email us from the address of your ElySpace account. See Can't log in? What to check.
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Still stuck? Use the contact form, no login needed, and we'll help.
