This guide will show you how to configure your domain's MX records in cPanel to use OX App Suite for email.

Important Note: OX App Suite mentions they might attempt automatic configuration. However, it's always recommended to manually confirm these settings for accuracy.

Steps:

  1. Login to cPanel: Access your cPanel account through your web hosting provider's control panel.

  2. Navigate to DNS Tools: Locate the "DNS" section within cPanel. This could be named "DNS Zone Editor" or similar depending on your specific cPanel version.

  3. Select Your Domain: Choose the domain name you want to use with OX App Suite email from the list of available domains.

  4. Manage DNS Records: Click on the option to "Manage" or "Edit" DNS records for your chosen domain.

  5. Add MX Records: Here, you'll be adding new DNS records. Look for a button to "Add Record" or similar.

  6. Configure MX Records: You'll need to add four separate MX records with the following details:

    • Record Type: Set this to "MX"

    • Name/Host: Leave this field blank or enter "@" (depends on your cPanel configuration)

    • Priority: Set the priority to "10" for all four records

    • Value/Answer/Destination: Enter the following values for each record, one per line:

      Name/Host/Alias

      Time to live (TTL)

      Record Type

      Priority

      Value/Answer/Destination

      @ or leave blank

      3600 MX 10

      mx001.cloudus.rs.oxcs.net

      @ or leave blank

      3600 MX 10

      mx002.cloudus.rs.oxcs.net

      @ or leave blank

      3600 MX 10

      mx003.cloudus.rs.oxcs.net

      @ or leave blank

      3600 MX 10 mx004.cloudus.rs.oxcs.net
  7. Save Changes: Click the button to "Save" or "Add Record" to confirm your new MX record entries.

  8. Add SPF

What SPF records should I use?

Below are the SPF records you will need to set to have your email work with OX. 

Name/Host/Alias

Time to live (TTL)

Record Type

Value/Answer/Destination

@ or leave blank

3600

TXT

v=spf1 include:spf.cloudus.rs.oxcs.net ~all

Verifying the Changes:

Allow some time (typically up to 24 hours) for the DNS changes to propagate across the internet. Once complete, you should be able to receive emails sent to your domain name using OX App Suite.

 
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