Configuring MX and SPF Records for OX Email
Where Should I Point My MX Records?
To ensure proper email delivery using OX email services, you need to configure your domain's MX records correctly. Below is a list of all the required MX records. These records have the same priority, and we recommend adding all of them for maximum redundancy.
MX Record Configuration
| Name/Host/Alias | Time to Live (TTL) | Record Type | Priority | Value/Answer/Destination |
|---|---|---|---|---|
| @ or leave blank | 3600 | MX | 10 | mx001.cloudus.rs.oxcs.net |
| @ or leave blank | 3600 | MX | 10 | mx002.cloudus.rs.oxcs.net |
| @ or leave blank | 3600 | MX | 10 | mx003.cloudus.rs.oxcs.net |
| @ or leave blank | 3600 | MX | 10 | mx004.cloudus.rs.oxcs.net |
Example of an MX Record Configuration for example.com
If your domain is example.com, your MX records should be set up as follows:
example.com. 3600 MX 10 mx001.cloudus.rs.oxcs.net
example.com. 3600 MX 10 mx002.cloudus.rs.oxcs.net
example.com. 3600 MX 10 mx003.cloudus.rs.oxcs.net
example.com. 3600 MX 10 mx004.cloudus.rs.oxcs.net
Automatic Configuration
For products that are service add-ons to hosting services, WHMCS will attempt to automatically configure the MX records if using cPanel, Plesk, or DirectAdmin modules.
What SPF Records Should I Use?
To ensure that your email is properly authenticated and not marked as spam, you must set up the correct SPF (Sender Policy Framework) records. Below is the SPF record that should be added to your domain's DNS settings.
SPF Record Configuration
| Name/Host/Alias | Time to Live (TTL) | Record Type | Value/Answer/Destination |
|---|---|---|---|
| @ or leave blank | 3600 | TXT | v=spf1 include:spf.cloudus.rs.oxcs.net ~all |
Example SPF Record for example.com
example.com. 3600 TXT "v=spf1 include:spf.cloudus.rs.oxcs.net ~all"
Setting up these records correctly will help ensure smooth email operation and prevent email delivery issues.
If you need further assistance, please contact our support team.
