OX App Suite is business email for your own domain: a 10 GB mailbox per user with webmail, calendar, contacts and access from phone and desktop apps.
What's in the plan
ElySpace sells one OX App Suite plan. The store page (Professional Email) lists what it includes:
- Your own address, such as
[email protected], on a domain you already own. - 10 GB per mailbox.
- Full-Featured Webmail in the browser, plus Mobile & Desktop Access (IMAP) for apps such as iPhone Mail, Gmail on Android, Outlook and Apple Mail.
- Shared Calendars, Contacts, Tasks, which you can sync to devices with CardDAV & CalDAV.
- Premium Anti-Virus & Anti-Spam and a 99.9% Uptime SLA.
- Integrated Portal Page (a start page in webmail) and a Self-Service Migration Tool for copying mail from your old mailbox.
Not included in this plan, as the table shows: Cloud File Storage and the Online Office Suite (creating or editing Word, spreadsheet and PowerPoint files).
How billing works
- The price on the store page is per user, which means per mailbox.
- You choose the payment term when you order, from 1 month to 3 years. The configure page shows the price for each term.
- Need more mailboxes later? Add them in the client area with Upgrade (see Create OX mailboxes and log in to OX webmail).
To order, follow Order OX App Suite email for your domain.
Where your mail is and how you reach it
- Open-Xchange hosts OX App Suite mail in its data center in the USA.
- Webmail is at
https://us.appsuite.cloud/appsuite/. This address is the same for every customer and can't be changed to your own domain. - Mail apps connect to
imap.us.appsuite.cloudandsmtp.us.appsuite.cloud(all settings in OX App Suite server settings). - Your domain's MX records must point to OX so that mail arrives there. If your domain is hosted with ElySpace, this is set up for you; otherwise see OX App Suite: point your domain's email DNS.
OX App Suite or cPanel email?
| cPanel email (in your hosting plan) | OX App Suite | |
|---|---|---|
| Cost | Included in the hosting plan | Per mailbox |
| Needs ElySpace hosting | Yes | No, works for any domain you own |
| Mailbox space | Shares your hosting disk space | 10 GB per mailbox |
| Webmail | Roundcube in cPanel | OX App Suite with calendar, contacts and tasks |
| Created in | cPanel, Email Accounts | Client area, Manage Email Accounts |
A domain can receive mail in only one place, because its MX records point to one service. Moving from cPanel email? See Move from cPanel email to OX App Suite.
Common questions
Can I use OX App Suite with a domain registered somewhere else?
Yes. Choose A domain I already own when you order and add the OX DNS records at the company that manages your domain's DNS.
Can I add another email account, such as Gmail, to OX webmail?
Yes. In OX App Suite, click the Settings icon in the menu bar and choose Add email account. OX then shows that account's folders next to your own.
Related articles
- Order OX App Suite email for your domain
- Create OX mailboxes and log in to OX webmail
- OX App Suite: point your domain's email DNS
- Create an email account
Still stuck? Open a support ticket and we'll help.
