Introduction:
If you prefer a graphical interface, fixing the “Email Account Already Exists” issue is also possible through cPanel. In this alternative method, we’ll guide you through the steps to resolve the problem using the cPanel File Manager.
Step 1: Log in to cPanel
Begin by logging in to your cPanel account using your credentials. Navigate to the cPanel login page and enter your username and password.
Step 2: Access File Manager
Once inside cPanel, locate and access the “File Manager” tool. This is typically found in the “Files” section. Click on “File Manager” to open the file management interface.
Step 3: Navigate to the etc Folder
Within the File Manager, navigate to the “etc” folder. This directory contains essential configuration files for your domains.
Step 4: Delete All Files in the etc Folder
Select all files in the “etc” folder and delete them. This can be done by selecting the files and clicking on the “Delete” button or right-clicking and choosing the “Delete” option.
Step 5: Navigate to the Mail Folder
Next, go back to the main directory in the File Manager and locate the “mail” folder. This directory stores email-related data. (don't forget to take backup before deleting)
Step 6: Delete the Email Account Folder
Within the “mail” folder, find the folder associated with the problematic email account. Delete this folder by selecting it and using the “Delete” option.
Conclusion:
By following these steps through cPanel’s user-friendly interface, you can efficiently resolve the “Email Account Already Exists” issue. Deleting the configuration files in the “etc” folder and removing the email account folder in the “mail” directory should allow you to add the email account without encountering any further obstacles.
It’s essential to note that using cPanel provides a convenient alternative for users who prefer a visual approach to file management. If you encounter any difficulties or have additional questions, don’t hesitate to contact our Support Team for personalized assistance.
In conclusion, whether you choose the SSH method or the cPanel approach, you now have two effective solutions to address the “Email Account Already Exists” problem on your Linux server
